SERVICE & SUPPORT

Keeping bikes moving.

Reliable technology requires reliable support. Gobao combines connected service tools, intelligent diagnostics and clearly defined support processes to help riders keep their e-bike systems running smoothly.

Connected Support 
through the Gobao App

Many service and support functions can be accessed directly through the Gobao App. Integrated diagnostics, system notifications and guided support functions help riders identify issues more quickly and access important system information directly through the app.

Key features:

  • System notifications
  • Integrated diagnostics
  • Guided troubleshooting
  • Software updates
  • Riding and battery information
  • Connected support functions

Need additional Support?

Contact your dealer, the manufacturer of your e-bike or use our contact form directly.

Tutorials & Service Videos

Contact your dealer, the manufacturer of your e-bike or use our contact form directly.