FREQUENTLY ASKED
QUESTIONS
Drive Systems
What is the difference between the Gobao P-Series and X-Series?
The Gobao P-Series represents a classic e-bike system with versatile configuration options and a proven drive architecture designed for a wide range of riding needs.
The Gobao X-Series takes system intelligence one step further. It is an AI-supported intelligent e-bike system where motor and gearbox are integrated into one compact unit. Instead of shifting gears conventionally, the electronic continuously variable transmission (ECVT) automatically adapts the gear ratio to the riding situation. The result is a seamless riding experience without manual shifting, reduced complexity and a more intelligent system design.
Which Gobao drive system is right for my riding style?
The right drive system depends on how and where you ride. Different applications require different levels of power and support. If you are looking for the latest intelligent e-bike technology and maximum system integration, the Gobao X-Series is the right choice.
What makes a complete e-bike system work better?
A high-performance e-bike system depends on how well all components work together. Gobao develops motor, battery, software, display and controls as one integrated system to ensure seamless interaction across all components.
The result is smoother power delivery, balanced riding characteristics, reliable performance and a more connected riding experience
Why do motor, battery and software need to work together?
Modern e-bike systems rely on continuous communication between components. The motor delivers power, the battery supplies energy and software controls how the entire system responds while riding.
Gobao develops these components as one integrated system to ensure efficient energy management, smooth power delivery and a more natural riding experience. The result is consistent performance, intelligent system behavior and reliable support in every riding situation.
Drive Units
How much torque do I need for my e-bike?
The right amount of torque depends on how and where you ride. Higher torque provides stronger support when climbing steep hills, carrying additional weight or riding off-road. Lower torque levels are often sufficient for everyday riding and urban mobility.
Gobao offers different drive options designed for different riding styles and performance needs – from everyday comfort to maximum support under demanding conditions
What makes an e-bike motor feel natural while riding?
A natural riding feel comes from how smoothly power is delivered and how precisely the system responds to different riding situations. The support should feel intuitive, balanced and predictable – whether starting, climbing or riding at higher speeds.
Gobao develops motor, battery and software as one integrated system to create smooth support, precise control and a riding experience that feels natural in everyday use.
Why does motor efficiency matter?
Motor efficiency influences how effectively energy from the battery is converted into riding performance. A highly efficient drive system can help maximize range, reduce energy consumption and deliver consistent support across different riding conditions.
Gobao drive systems are designed to combine performance and efficiency – helping riders get the most out of every battery charge while maintaining smooth and reliable power delivery.
How does a drive unit affect riding comfort?
The drive unit has a major influence on how an e-bike feels while riding. Power delivery, responsiveness and system control all contribute to riding comfort.
A well-balanced drive system creates smooth support, predictable handling and a more natural riding experience – helping riders feel comfortable and confident in everyday riding situations.
What is the difference between motor power and torque?
Torque, measured in Newton meters (Nm), determines how strongly the motor supports you, especially when accelerating, climbing hills or carrying additional weight. Higher torque generally provides stronger support in demanding riding situations.
Motor power, measured in Watts (W), influences how much performance the system can deliver. Both values work together to define how an e-bike feels while riding.
A well-balanced e-bike system combines torque and power to create smooth support, controlled handling and a natural riding experience across different riding conditions.
Why do some Gobao drive systems offer much higher power figures than 250 W?
Many e-bike systems in Europe are specified with a rated continuous power of 250 W, as this forms part of the regulatory framework for many road-legal e-bikes. This value describes the power level a motor can continuously deliver over longer periods.
Maximum power figures describe additional performance available for demanding riding situations such as acceleration, steep climbs or carrying heavier loads. Depending on the system concept and application, Gobao drive systems can deliver significantly higher peak performance – with selected systems delivering up to 1,500 W where additional power is required.
The combination of efficient continuous performance and powerful peak output helps create strong support, smooth power delivery and a balanced riding experience.
Batteries
Which e-bike battery is right for me?
The right e-bike battery depends on how and where you ride. Riders covering longer distances or demanding terrain often benefit from higher battery capacities, while everyday riding may require less energy capacity.
Battery capacity is measured in watt-hours (Wh) and indicates how much energy a battery can store. In general, a higher Wh value can support longer riding distances before charging becomes necessary.
Charging habits can also influence the right choice. Gobao offers both Fast Charging and Super Charging battery options, allowing riders to choose the solution that best fits their riding style and daily routine.
Different battery dimensions and capacities also support flexible integration across different e-bike concepts and applications.
What is Gobao Super Charging?
Gobao Super Charging is a charging technology developed for significantly shorter charging times. Compatible Super Charging batteries are designed to handle very high charging power, allowing energy to be replenished much faster compared to conventional charging systems.
Combined with the Gobao Super Charger with up to 30 A charging power, selected battery systems can charge from 0–80% in as little as 24–30 minutes, depending on battery model.
Super Charging batteries remain compatible with Gobao Fast Chargers, offering riders flexibility for different charging situations.
How long does an e-bike battery last?
The lifespan of an e-bike battery depends on factors such as usage, charging habits, riding conditions and battery management. Intelligent battery management can help maintain consistent performance and support long-term durability over time.
Battery runtime between charges depends on battery capacity, riding style, terrain, rider weight and support level. Higher battery capacities, measured in watt-hours (Wh), can generally support longer riding distances before charging becomes necessary.
Gobao battery systems are designed for everyday reliability, consistent performance and long-term durability.
What is the difference between GobaoFast Charging and Super Charging batteries?
Gobao offers two battery concepts designed for different charging needs.
Fast Charging batteries are designed for reliable everyday use and efficient charging performance.
Super Charging batteries are developed for significantly shorter charging times and are designed to handle much higher charging power when paired with a Gobao Super Charger. Selected battery systems can charge from 0–80% in as little as 24–30 minutes, depending on battery model.
Super Charging batteries remain compatible with Gobao Fast Chargers, giving riders flexibility across different charging situations.
How does battery capacity affect riding range?
Battery capacity influences how much energy an e-bike battery can store. It is measured in watt-hours (Wh). In general, a higher Wh value can support longer riding distances before charging becomes necessary.
However, riding range also depends on factors such as rider weight, terrain, riding style, support level, weather conditions and others.
Gobao offers different battery capacities to support different riding needs – from everyday mobility to longer rides and demanding applications.
Why are Gobao batteries available in different dimensions?
Different e-bike concepts require different battery sizes and integration options. Gobao batteries are available in multiple dimensions to support a wide range of bike designs, riding applications and capacity requirements.
The standardized battery design enables easier interchangeability and simplifies battery replacement while maintaining seamless system integration across different e-bike concepts.
Dimension | B | C | D | E | F |
Size mm | 367.6 X 68.5 X 93.9 | 420 X 71.6 X 68.4 | 420 X 71.6 X 57.4 | 425 X 71.6 X 50 | 425 X 71.6 X 71.6 |
BT800B | BT800C | BT600D | BT500ES | BT900FS | |
BT700B | BT720C | BT540D | BT500E | BT750FS | |
BT840F | |||||
BT750F |
Chargers & Super Chargers
What is the difference between Fast Charger and Super Charger?
Gobao offers two charging solutions designed for different charging needs.
The Fast Charger delivers up to 6 A charging current and is designed for reliable everyday charging.
The Super Charger delivers up to 30 A charging current and is developed for significantly shorter charging times. When combined with compatible Gobao Super Charging batteries, selected battery systems can charge from 0–80% in as little as 24–30 minutes, depending on battery model.
Super Charging batteries remain compatible with Gobao Fast Chargers, giving riders flexibility across different charging situations.
Selected Gobao displays also support smartphone connectivity, app mirroring and portrait or landscape orientation for a more connected and customizable riding experience.
Can I charge a Super Charging battery with a Fast Charger?
Yes. Gobao Super Charging batteries are compatible with both the Fast Charger and the Super Charger.
Which charger works with my battery?
The compatible charger depends on the battery type.
Gobao Fast Charging batteries are designed for use with the Gobao Fast Charger with up to 6 A charging current.
Gobao Super Charging batteries offer maximum flexibility and can be charged with both the Gobao Fast Charger and the Gobao Super Charger with up to 30 A charging current for significantly shorter charging times.
Does faster charging affect battery life?
Battery life depends on several factors including charging behavior, riding conditions, temperature and battery management.
Gobao battery systems are developed with intelligent battery management and charging technologies designed to support reliable long-term performance during everyday use.
Displays & Connectivity
What information can I see on a Gobao display?
Gobao displays provide riders with important riding and system information directly while riding. Depending on the display model, information can include current speed, power output, battery status, cadence, trip distance, total distance and navigation-related functions.
Selected Gobao displays also support smartphone connectivity, app mirroring and portrait or landscape orientation for a more connected and customizable riding experience.
Can Gobao displays connect with my smartphone?
Yes. Gobao displays are connected through the Gobao App and integrated connectivity features depending on the display model.
This allows riders to access navigation, riding information, app functions and connected services directly within the Gobao ecosystem. Selected display models also support app screen mirroring for an even more connected riding experience.
What is the Gobao CCU and what does it do?
The Gobao CCU (Central Control Unit) acts as the intelligent control center of the e-bike system.
It connects key system components such as the drive system, display, connectivity features and the Gobao App to enable seamless communication across the entire system.
Key features can include:
• Anti-theft functions
• Geo-fencing
• Remote control
• Cycling information
• App integration
• Connected services within the Gobao ecosystem
Can the display rotate between portrait and landscape mode?
Yes. The Gobao DP-351HAN display supports both portrait and landscape orientation.
This allows riders to customize the display layout and viewing experience depending on riding preferences, navigation use and app functions.
Why does connectivity matter on an e-bike?
Connectivity helps bring together the different components of a modern e-bike system and creates a more connected riding experience.
Through the Gobao ecosystem, riders can access navigation, riding information, motor settings, diagnostics and connected services directly through the Gobao App and compatible display systems.
Connectivity also enables intelligent features such as app integration, geo-fencing, anti-theft functions and remote access to selected system functions.
Gobao App
What can I do with the Gobao App?
The Gobao App connects riders with their e-bike and brings together riding information, system settings and connected services in one integrated platform.
Depending on the system configuration, the app supports a wide range of smart and connected functions.
Key features can include:
• Bike and battery information
• Navigation integration
• Individual motor settings
• Security settings via smartphone
• Riding statistics and cycling information
• Integrated diagnostics and support tools
• System notifications
• App screen mirroring on compatible displays
• Connectivity with selected third-party apps such as Strava, Komoot and Garmin
Can I change motor settings in the app?
Yes. The Gobao App allows riders to adjust selected motor settings depending on the system configuration.
This can include support characteristics and riding preferences, helping riders personalize the riding experience to match different riding styles and conditions
Which apps work with the Gobao ecosystem?
The Gobao ecosystem supports connectivity with selected third-party apps and digital services depending on the system configuration.
Compatible services can include popular cycling and navigation platforms such as:
• Strava
• Komoot
• Garmin
This allows riders to connect riding data, navigation and activity tracking more seamlessly within their preferred digital ecosystem.
Can the app help if I have a technical issue?
Yes. The Gobao App includes integrated diagnostics and support functions designed to help riders identify system notifications and technical issues more quickly.
Depending on the system configuration, the app can provide system information, status updates and connected support features to support troubleshooting and everyday service needs.
Research & Development
Why does research and development matter for an e-bike system?
Modern e-bike systems are highly complex and require more than individual high-performance components. Research and development help ensure that motor systems, batteries, software, connectivity, displays and remote pads work together seamlessly as one integrated system.
Continuous development and testing also support riding performance, efficiency, reliability and long-term durability under real-world riding conditions.
At Gobao, research and development include simulation-driven engineering, laboratory validation and continuous system optimization to support the next generation of connected e-bike technologies.
How are Gobao systems tested before they reach the market?
Gobao e-bike systems undergo comprehensive validation and testing processes before reaching real-world application. Testing is designed to evaluate performance, reliability, safety and long-term durability under demanding conditions.
Gobao’s 3,000 m² CNAS-accredited laboratory supports a wide range of testing and validation processes, including:
• Function and performance testing
• Reliability testing
• Hardware white-box testing
• Electromagnetic Compatibility (EMC) testing
• Stress testing
• Safety compliance testing
Simulation-driven development and validation processes help identify potential issues early and support consistent system quality before production and market release.
How does testing improve reliability?
Testing helps ensure that e-bike systems perform consistently under different riding conditions and long-term use. By validating components and system behavior before market release, potential issues can be identified and optimized early in the development process.
At Gobao, simulation-driven development, laboratory validation and real-world testing help support stable performance, system safety and long-term durability across modern e-bike systems.
Production & Quality
How does Gobao ensure consistent quality?
Consistent quality starts with controlled development and manufacturing processes. Gobao combines simulation-driven engineering, comprehensive validation and highly automated production technologies to support reliable system performance across all production stages.
Automated monitoring, integrated quality management and traceable manufacturing processes help ensure that every system meets defined quality standards – from development and testing through series production.
A defect rate of ≤55 parts per million (PPM) reflects Gobao’s focus on precision, consistency and long-term reliability.
Why does automated production matter for e-bike systems?
Modern e-bike systems require high precision and consistent manufacturing quality across every component. Automated production helps minimize variation, improve repeatability and support stable system performance across large production volumes.
At Gobao, highly automated manufacturing processes and integrated quality management support precise production standards, traceability and reliable long-term product quality.
This helps ensure that every system meets the same quality standards – whether it is the first or the hundred-thousandth product manufactured.
What does quality control mean at Gobao?
Quality control at Gobao covers the entire development and production process – from component validation and laboratory testing to automated manufacturing and final system inspection.
Integrated quality management, automated monitoring and traceable production processes help ensure consistent performance, precision and long-term reliability across all e-bike systems.
Comprehensive validation processes and a defect rate of ≤55 parts per million (PPM) reflect Gobao’s focus on stable product quality and continuous improvement.
Why does manufacturing quality matter for everyday riding?
Sustainability
Manufacturing quality has a direct influence on reliability, durability and overall riding performance. Precise production processes help ensure that all components work together consistently and perform reliably over time.
High manufacturing standards can also help reduce wear, improve system stability and support a smoother and more predictable riding experience in everyday use.
At Gobao, automated manufacturing processes and integrated quality management are designed to support consistent quality across every e-bike system.
About Gobao
What does "Shift Your Perspective" mean?
“Shift Your Perspective” reflects Gobao’s approach to modern e-bike technology and collaboration. It stands for questioning conventional solutions, exploring new approaches and continuously improving how e-bike systems are developed and experienced.
For Gobao, it also represents the idea that innovation comes from combining engineering expertise, intelligent system integration and long-term partnership to create connected e-bike technologies built for the future.
What makes Gobao different from other e-bike technology brands?
Gobao develops e-bike technology as one connected system rather than as individual components. Drive units, batteries, charging technology, displays, connectivity and software are designed to work together seamlessly to create a more integrated riding experience.
More than 20 years of experience in e-micromobility, deep engineering expertise and strong manufacturing capabilities form the foundation of Gobao’s development approach.
With intelligent system integration, advanced charging technologies and a strong focus on connectivity, reliability and continuous innovation, Gobao is helping shape the next generation of e-bike systems.
How long has Gobao been developing e-bike technologies?
Gobao brings more than 20 years of experience in e-micromobility to the development of modern e-bike systems.
For nearly a decade, Gobao has been developing advanced technologies and integrated solutions for the e-bike sector – including drive technologies, batteries, charging solutions, connectivity and intelligent system platforms.
Today, this experience forms the foundation for connected and intelligent e-bike systems designed for performance, reliability and long-term durability.
What does Gobao mean by "From Supplier to Enabler"?
For Gobao, “From Supplier to Enabler” means going beyond delivering individual components. Instead of focusing only on hardware, Gobao develops integrated e-bike systems designed to support complete vehicle concepts and connected riding experiences.
This includes drive technologies, batteries, charging solutions, connectivity, software and intelligent system integration working together as one ecosystem.
For OEM partners, this means technology expertise, flexible system solutions and development support designed to help bring modern e-bike concepts efficiently into production.
